Contact Us

We typically respond within 1–3 business days.

How to reach us

General Inquiry

Questions about the platform, your account, or how things work.

support@praysends.com

Report a Creator

Report behavior or content that violates our community guidelines.

support@praysends.com

Payment Issue

Refunds, charges, payouts, or other Stripe-related concerns.

support@praysends.com

DMCA / IP Claim

Copyright or intellectual property claims and counter-notices.

dmca@praysends.com

Before you write

Many questions are already answered on our FAQ page. Please check there first — you may get an instant answer.

Visit the FAQ

When emailing us

  • Use your registered account email so we can verify your identity.
  • Include any relevant order or transaction reference numbers.
  • Describe the issue clearly so we can help on the first reply.